Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account Information: Email address, phone number, and password
• Subscription Information: Payment details processed securely through PayPal
• Service Preferences: Global Entry enrollment centers you wish to monitor
• Communication Preferences: Text message notification settings

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our appointment monitoring service
• Send you text notifications about Global Entry appointment availability
• Process payments and manage your subscription
• Communicate with you about your account and our services
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: PayPal for payment processing, Twilio for text messaging
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission using SSL/TLS
• Secure password hashing
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Update: Correct or update your account information at any time
• Delete: Request deletion of your account and associated data
• Opt-out: Unsubscribe from text notifications by replying STOP
• Data Portability: Request your data in a machine-readable format

6. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your preferences
• Ensure website security

We do not use advertising cookies or track users across other websites.

7. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

• Email: GEprotonmail.com
• Support: EntryAlerts@protonmail.com