Email Support
Get help with technical issues, billing questions, or general inquiries.
Typical response time: 24-48 hours
Send EmailCommon Questions
Find answers to frequently asked questions about our service.
Available 24/7 on our homepage
View FAQCommon Issues & Solutions
Check these common solutions:
- Verify your phone number is correct in your account settings
- Check if SMS messages are being filtered to spam/junk
- Ensure your phone has good cellular reception
- Contact your carrier to ensure SMS isn't blocked
If none of these work, contact our support team with your phone number.
This can happen for several reasons:
- The location may not have any available appointments right now
- Appointments may have been booked since our last check
- Some locations have very limited availability
We check for new appointments every 15 minutes. You'll be notified immediately when slots become available.
For billing support:
- View your subscription status in your account settings
- Cancel or modify your subscription anytime
- All billing is handled securely through PayPal
For billing disputes or refunds, email our support team with your account details.
Managing your locations:
- Free accounts can monitor 1 location
- Premium accounts can monitor up to 6 locations
- Add locations from your dashboard
- Remove locations you no longer need
Choose locations that are convenient for you to travel to for your interview.
Still Need Help?
Our support team is ready to assist you with any questions or issues.
When contacting support, please include:
• Your registered email address
• Description of the issue
• Any error messages you've seen