Terms of Service
Last updated: June 9, 2025
1. Acceptance of Terms
By accessing or using EntryAlerts, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our service.
2. Description of Service
EntryAlerts is an appointment monitoring service that:
- Monitors Global Entry enrollment center websites for appointment availability
- Sends text message notifications when appointments become available
- Provides a dashboard to manage monitoring preferences
Important: EntryAlerts is an independent service and is not affiliated with, endorsed by, or connected to the U.S. Customs and Border Protection (CBP) or any government agency.
3. User Account and Subscription
- You must be at least 18 years old to use our service
- You are responsible for maintaining the security of your account
- Monthly subscription fee of $9.99 is required for service access
- You may cancel your subscription at any time through your account dashboard
- Refunds are subject to our refund policy
4. Acceptable Use
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Interfere with or disrupt the service or servers
- Attempt to access accounts or data belonging to other users
- Use automated tools to access the service beyond normal usage
- Resell or redistribute our service without permission
5. Service Limitations and Disclaimers
While we strive to provide accurate and timely notifications:
- We cannot guarantee appointment availability or booking success
- Government websites may experience downtime affecting our monitoring
- Text message delivery depends on your mobile carrier
- Service interruptions may occur due to maintenance or technical issues
The service is provided "as is" without warranties of any kind.
6. Payment and Billing
- Payments are processed securely through PayPal
- Subscriptions automatically renew monthly unless cancelled
- Failed payments may result in service suspension
- Price changes will be communicated 30 days in advance
7. Text Message Terms
- Standard message and data rates may apply
- Message frequency varies based on appointment availability
- Reply STOP to opt out of text notifications
- Reply HELP for customer support information
8. Intellectual Property
The EntryAlerts service, including its design, functionality, and content, is protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our service without permission.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our service, you consent to our data practices as described in the Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, EntryAlerts shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or missed appointments.
11. Termination
We may terminate or suspend your account and access to the service at our discretion, with or without cause, and with or without notice. Upon termination, your right to use the service will cease immediately.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Jurisdiction].
14. Contact Information
For questions about these terms, please contact us at:
- Email: GEprotonmail.com
- Support: EntryAlerts@protonmail.com